Contact Us
If you have a question about any of the casinos reviewed on American Casinos, want to flag an inaccuracy, or need help finding our responsible gambling resources, this page tells you the best way to reach us.
How to Reach Us
The fastest way to get a response is by email. Send your message to [email protected] and a member of the editorial team will reply as soon as possible, usually within two business days.
Please use the email address that belongs to your query — it helps us route your message to the right person and respond more quickly.
What We Can Help With
- Editorial queries — questions about how we rate and review casinos, our research process, or the criteria behind our rankings
- Factual corrections — if you believe information on any of our pages is out of date or inaccurate, please tell us the page URL and the detail that needs updating
- Bonus and offer queries — if you have noticed that a welcome offer or free spins no deposit deal we list has changed, let us know so we can verify and update it
- Partnership and affiliate enquiries — operators and agencies may contact us at the address above; please include your brand name and the nature of the request in the subject line
- Responsible gambling signposting — if you need help finding support resources, visit our responsible gambling page directly for tools, self-exclusion guidance and links to national support services
What We Cannot Do
American Casinos is an independent comparison and information site. We do not operate any casino, hold player funds, or process deposits and withdrawals. If you have an account issue, a dispute with a bonus or a payment problem, you need to contact the casino operator directly through their own customer support channels.
We are also unable to provide legal or financial advice, and we cannot intervene in disputes between players and casino operators.
About This Site
American Casinos (cumberlandcd.com) publishes independent reviews, rankings and guidance for adults who want to find licensed online casinos available in the United States. Our editorial team researches each casino against a consistent set of criteria — licensing and regulation, game range, banking options, bonus terms and customer support — and commission does not determine where a casino ranks. You can read more about who we are on our about us page.
Some of the links on American Casinos are affiliate links. If you visit a casino through one of those links and create an account, we may earn a commission at no extra cost to you. That commercial relationship does not change our editorial assessments. Every recommendation on this site carries at least one genuine limitation, and we do not endorse any casino we would not be comfortable directing a reader to.
A Note on Gambling and Eligibility
All content on American Casinos is intended for adults who meet the legal gambling age in their state — typically 21 for most forms of casino gambling in the US. Online casino gaming is only lawful in states that have specifically regulated it, and players are generally required to be physically located within that state at the time of play. If you are unsure whether online casino play is permitted where you live, check with your state's gaming regulator before signing up anywhere.
Gambling should be a form of entertainment, not a way to generate income. If gambling stops being enjoyable, or if it begins to affect your finances, relationships or wellbeing, please step back and seek support. Resources are available 24 hours a day through the National Problem Gambling Helpline at 1-800-522-4700. Our responsible gambling page lists further tools, state-specific self-exclusion programmes and spending limit options.
Terms and Privacy
Use of this website is governed by our terms and conditions. By continuing to browse American Casinos, you confirm that you have read and agree to those terms. If you have a question about how we handle data submitted through contact enquiries, include that in your email and we will respond in plain language.
Response Times
We aim to respond to all contact enquiries within two business days. During busy periods — such as when major casino bonus offers change or new state regulations come into effect — it may take a little longer. We read every message and will always reply where a reply is warranted.
Email us at: [email protected]